Jul 03
Susana was an absolute pleasure to work with. I was recommended her from another lender who told me she has the best rates around. We had a quick closing and she helped us be ready on time. The process felt easier than it should have and she was always a call away for questions we had. Would totally work with bank five again in the future.
Mariah Belcher
Mar 13
Exceptional service.
Antonia
Feb 25
susana neves-coito was very helpfull and professional she answered all my questions very promptly and was a pleasure to work with . i look forward to working with her again in the future
andre robidoux
Jan 18
The folks at this branch are exceptional
Nancy
Dec 28
The first time home buyer process can be stressful. Susana at Bank Five made sure it was a breeze. As a lender she made sure to look at the whole picture and put you in a program that benefited you and your family most. She was so great to work with. If/when I had questions she was able to call or text me and explain things thoroughly. If there was a problem that arised she had a plan B and C. If anyone is looking to buy a home, I would 10/10 recommend Susana as a lender.
Sarah Sears
Dec 14
Susana Neves-Coito was superb in helping us get our mortgage. She was professional, always available and made what is normally a difficult process very easy. I cannot recommend her highly enough.
LJ Gluck
Nov 17
Susana was absolutely amazing, she was quick to respond to any questions and resolve any issues that needed to be addressed. Susana has been without doubt the best loan officer I have used. I look forward to working with Susana again in the future.
Anthony
Oct 26
Susana was very helpful, and made the process easy for a first time home buyer.
She promptly responded to any of my questions or concerns
Craig C
Oct 24
My fiancé and I had a fantastic experience working with Susana from Bank Five to secure our first mortgage. She was exceptionally helpful, answering all our questions as first-time homebuyers. We felt well-guided and cared for, and we look forward to working with Susana and her team again.
Chester Hampton
Oct 24
My Fiance and I worked with Susana when we were looking for a lender for our first mortgage. Susana went above and beyond with helping us. She answered any and every question we had (which were numerous as we were first time home buyers) whenever we asked. She was extremely helpful and kind. We really felt as though she was looking out for our best interest and we will most definitely be working with her and her team at Bank Five again in the future
Sydney Carreiro
Sep 06
Susana made sure our home buying process ran smoothly and worked with us to close on time. Our family got our first home thanks to the expertise she provided and dedication.
Brenda C
Sep 05
Susana Neves-Couto helped us refinance our home. I also have referred clients to her over the years. She is the best! I can call her anytime, and she gets back to me promptly, she makes the buying and closing process go smoothly and always closes on time.
I trust her 100% Plus, She is an awesome person!
Mary Duperre
Jun 14
My re-fi experience with Susana was fast and easy. The online portal is a great tool to keep all the paperwork organized. Can't say enough good things about Bank Five and their staff.
Bianca Carreiro
Apr 28
Anthony Pauline and susana Neves-Coito make every banking and loan experience a great experience,goes flawless everytime.highly recommend thank you again for the great service
Randall Thornton
Apr 05
Susana was awesome!
Cheryl
Mar 16
Susana Neves-Coito has been my loan officer for the my past few transactions. She made my buying experience easy with her knowledge and experience. I have since moved my accounts to Bank 5 since everyone has been very helpful and pleasant to work with when ever I needed assistance or had any questions
Jeremy Carreiro
Mar 15
Susana was very attentive to my questions and needs. She was quick to respond to all my questions regardless of the time of day. She treated me like a family member. I trusted her and couldn’t have asked for anyone better. I would highly recommend going to her for a mortgage!
Elizabeth Daniel
Mar 01
Words cannot describe how grateful we are to have met senior VP Susana and her assistant at bank five. Both of these ladies took us one set at a time through the first time home buyer’s process. Their knowledge and passion for making it possible for first time home buyer’s to secure the funds for a home is nothing short but amazing. We are forever thankful to these ladies for making us feel like we are apart of the bank five family. Thank you for working so hard and always making yourselves available to us.
Malcolm
Feb 28
Susana and her assistant were amazing to work with. They always made themselves available to us and went above and beyond to ensure our first time buying a home was nothing short but positive. We will continue to refer our friends and family to bank five because of these two ladies. Thank you bank five for hiring such professional and knowledgeable individuals.
Malcolm
Jan 25
From the 1st step in the process the people at Bank5 were great. Susana was kind,helpful and informative. She guided me step by step. When I arrived to change my accounts to my new Bank5 Scott directed me to AJ. Terrific! He got everything done quickly and well. Then I met Maria. Smart, quick and friendly. I am thrilled with my new bank
Faith
