Feb 15
Mitchell was extremely patient with helping us unfreeze our credit so we could apply for a loan and his persistence paid off and accomplished what we were unable to do ourselves. His follow up on the weekend was a display of commitment to his work ethic. And because of this, our loan was approved much quicker than we expected. And we never had a loan approved so quickly by any other financial institution. Thank you so much!
Faye Newhouse
Feb 13
Very professional
ACB
Feb 12
I was fortunate enough to have Krystal help out with opening my account. The whole experience went smoothly.
Isaiah
Feb 07
Ana was courteous, professional, and efficient! She helped me open my account quickly and has been very responsive with any questions I have had since. Great service!
Everett
Feb 04
Great place to do business...the girls are friendly... always an enjoyable time..👍
Bob Cusick
Jan 30
I always have a good experience at the main branch. They are always friendly & extremely helpful!
Danielle
Jan 25
Great people and a relaxing banking experience!
Philip
Jan 16
I recently had a great experience with Bank Five! Their customer service was exceptional, and they were very helpful in guiding me through the account setup process.I am with bank five since 8 years !
Thank you bank five !
Saeed
Jan 16
The best service I had at that bank
Jason
Jan 09
Customer service is fabulous every time I go. Every one goes above and beyond to meet the customers needs
Deborah
Jan 09
I was nervous going in for my consultation loan. But Anna was very nice and patiently helped me get all the figures together.It went well thanks to Anna .I truly love Bank 5
Cindy
Dec 24
Went to bank on Monday 12/23/24 and I always feel comfortable there. They recognize me , even the teller in training and they repeat what I asked for. They have doubled checked me once or twice when I was making a mistake and saved me just in the nick of time. Turned 70 yrs old in 2024 and it's nice knowing they have my back. Always...
Kathleen Kinsella
Dec 13
they are very helpful.
Nagah
Nov 07
It was temporary branch but it worked really well
Genya Lyons
Oct 21
Transparency. Easy banking. No complaints.
Manuel
Oct 19
The staff at the North Main Street branch were so professional and accommodating. I presented them with a request to print some statements. It was completed in a timely manner. The employees of this branch are a credit to Bank5.
Mary
Oct 17
I like the security for online banking. The only way into your account is to get a call with a code. So only you use the code and no one else.
Thomas
Oct 17
I have been banking with Bank 5 for years. I even kept them when I was out of state. I'm very happy with Bank 5 and will never get a different bank.
GUINEVERE MOORE
Sep 26
Good customer service
Karin
Sep 24
My review of bankfive@ fallriver n.main st. branch, as soon as came through the doors,I was immediately being assisted with My questions,and escorted,very quickly to the manager,Anna L. pimental,asst. branch manager,I wanted to open up a checking,savings acct,and she handled it with great professionalizm,along with explaining to me every step,and process,that was happening,I felt so at ease,and comfortable, about my choice,of bank I know,am using! Along with the simple,and easy steps to take,when I have to deposit, and withdraw funds from my acct,so ty for bankfive services,and I will be sure to pass it on to my family,and friends.
JAYME SR HUNT