Oct 26
Ismael Tavares and his team continue to exceed expectations
Each encounter and service is both professional and friendly with excellent costumer service
Pedro
Oct 26
The person that worked with me explained and answered all my questions and made suggestions
Luis Baptista
Oct 25
Came to close a account, open a new one, put money in, needed a debit card. They made it easy and stress free. Fran took care of me she was amazing, the best BANKFIVE bank in Massachusetts.
Ian Soares
Oct 25
Welcoming and knowledgeable staff always greet you with a warm smile. They take the time to connect with and get to know their customers and answer any questions.
Ofelia
Oct 25
What an amazing experience! Suzana as well as the whole team at Acushnet Ave branch has been very helpful and friendly. They are so knowledgeable and to the point. Their customer service is great and they would always go an extra mile to help you or solve any issue you might have.
Mohsin
Oct 24
Friendly and fantastic customer service
KO
Oct 24
I have been a member of Bankfive for many years. I have never had an issue with their customer service. Always helpful whether on the phone or in person.
Susan
Oct 23
Quick, easy, imformative
Marie
Oct 23
Great experience, very knowledgeable, very friendly and very professional Bank official
Jorge
Oct 22
Pleasant, efficient, answered question.
Dave
Oct 22
The person I spoke with was very helpful.
Phoebe
Oct 21
I was at the Dartmouth location recently and had the pleasure of getting assistance from a gentleman named Anthony Pauline. He was extremely knowledgeable, friendly and very helpful. He took care of all of my "issues" regarding my accounts. He even helped me with the app on my phone. He was very understanding, and answered every single one of my questions and concerns. If I ever need to go inside of any Bank 5, it will be in Dartmouth, and I will always request Anthony!
Sheila Silva
Oct 21
I set up an account with this bank online. It was very customer friendly and easy to navigate. I had my account set up in minutes. I also got an email from the bank as well as a welcome letter by mail as a new customer to their bank.
Melody
Oct 21
Transparency. Easy banking. No complaints.
Manuel
Oct 21
I had an outstanding experience last Wednesday at Bank5 in Dartmouth. Sierra Universal Banker. I was unable to use my debit card. This was major problem because I was going to apts at Boston Hospital. You need to use credit or debit card. I was extremely upset when I arrived at the bank. Sierra Reassured me that she could solve the problem. She took her time, explaining every step & was able to reissue me a new card that day. She took the extra step to insure me the card would work by walking with me to ATM outside. I’m so greatfull for her kindness, and her ability to make me feel at easy. Thank you Sierra!!!
Arlene
Oct 19
The staff at the North Main Street branch were so professional and accommodating. I presented them with a request to print some statements. It was completed in a timely manner. The employees of this branch are a credit to Bank5.
Mary
Oct 19
I want to recognize Jared Smith out of the Swansea, MA branch. He went above and beyond to assist my mom and I with amazing follow up! He is a true asset to your company. Jared, thank you for all of your help!
Bill St. Pierre
Oct 18
Great customer service and very attentive.
Renato Patrao
Oct 18
Great experience!
Michael Vandal
Oct 18
The staff at county at is amazing. Ashley helped me dispute a few charges I had on my account, what a pleasant experience at Bank Five during a difficult time.
Luis cardoso