We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Jan 22
Bank services are generally safe and you can trust this bank
Great service and make things so easy.
The mobile app is very simple and convenient for me
Vasyl
Jan 21
Good service, good results
Fast results, good communication. Straight to the point. Never no issues with bank 5
Andrew
Jan 15
Thank you
Unfortunately, I had fraud on my debit card. Jasmine and Kyle Marois made the dispute process quick and easy. Getting me a new card quickly.
Karen
Jan 15
Everyone I have dealt with at Bank Five…
Everyone I have dealt with at Bank Five is knowledgeable and very helpful.
Amanda
Jan 14
Was able to get the info I needed at…check status
Was able to get the info I needed at once.
Theresa
Jan 14
Always had a positive experience when I…
Always had a positive experience when I called or stopped in to speak to someone.
Gail Quail
Jan 14
Experience was very good,
Experience was very good,
Helped me get thru process,
With no worry, very professional
And friendly.
Stan
Jan 14
The representative was very curtious…
The representative was very curtious and professional. I was pleased with the out come of the transaction.
Leslie Anne
Jan 08
Quick, thorough customer service.
The Representative was thorough while helping me. The issue was resolved quickly.
Cris S
Jan 07
Positive experience
I really don't like making phone calls. This was simple, the call was quick and the person who I spoke with was very courteous.
Steffani
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