We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Nov 21
The person I spoke to was very…
The person I spoke to was very nice,help me with the problem with my debit card very professional.
Maria Furtado
Nov 15
Good customer service
The customer service department is very polite and very great at helping customers and handling the situation well!!!
Timothy
Nov 15
I've been a customer of bank five for…
I've been a customer of bank five for decades always great!
cathy
Nov 12
Got my new card in a timely manner.
The date that was given to me about arrival of new card was on time.
Jeffrey
Nov 06
Answered questioned quickly to the…
Answered questioned quickly to the point. Thank you
Marquita
Nov 05
The person on the phone was attentive…
The person on the phone was attentive and courteous and resolved my issue quickly.
Aidi
Oct 30
Very friendly staff who genuinely care
Very friendly staff who genuinely care. Great rates and easy application process!
Glen
Oct 23
Great experience
Great experience, very knowledgeable, very friendly and very professional Bank official
Jorge
Oct 21
Setting up an account online with this Bank was simple and customer friendly
I set up an account with this bank online. It was very customer friendly and easy to navigate. I had my account set up in minutes. I also got an email from the bank as well as a welcome letter by mail as a new customer to their bank.
Melody
Oct 16
Quick Action to secure my Accounts and…
Quick Action to secure my Accounts and made it super easy to get into New one
Deborah
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