Apr 10
People are always wonderful at bank 5
Elke
Apr 10
Every time we go there we get treated fantastic. Always a pleasure. Always helpful.
Jeffrey
Apr 10
Great service.
Henrique Madeira
Apr 10
Great customer service and friendly atmosphere.
De Vieira
Apr 10
We have banked with BankFive for 38 years. Everyone has always been very friendly and helpful, in person, online chats, or phone calls.
Mary
Apr 09
Everyone was professional, courteous, thorough . Answered all questions knowledgelby, made sure I understood all aspects of the transaction. Excellent service!
Joan
Apr 09
The teller was very friendly and asked me to have a seat and the manager would be right there ! The process was very easy she explain everything clearly .
Donna
Apr 09
I had an amazing experience so far. I just closed on house. They were very patient and helpful with my work schedule and circumstances.
Richard
Apr 08
As usual, the atmosphere was cheerful - efficient, but cheerful. The result was a new certificate of deposit, patiently arranged by "my pal" Nicole Amaral. My thanks to all.
Ada
Apr 08
We are long term customers of Bank Five; we usually go to the Swansea branch. We are extremely pleased with the level of customer service provided by Jared Smith. We have a rental property business and he has assisted us in many different banking needs- loans, savings accounts, mortgages, interest rates etc... He always has the answer and is so efficient and personable. The reason we have remained with Bank Five for many years is mainly due to Jared and his kind and professional manner . He is an extremely valuable employee to your bank!
Robert D
Apr 08
David was very helpful and knowledgeable. Thanks for helping us through the process of the mortgage.
Henri
Apr 08
Cheerful atmosphere.
Gerard
Apr 08
The lady that help me was very helpful and completed the paperwork I asked for..
Brenda
Apr 08
The staff is always professional and pays extreme attention to detail and the products I am looking for.
Frank
Apr 08
Very nice and helpful and answer everything the was asked
Terry
Apr 07
The BankFive on County St was very helpful when I opened my accounts. Nicole and Anabela were excellent and explained everything in detail.
Jayson
Apr 06
Linda P. provides excellent customer service. She responds to inquiries promptly and get "the job" done most efficiently.
Barbara
Apr 06
I've experienced what many large and small banks have to offer, and absolutely none of them compare with BankFive!
Patrick
Apr 05
Always very helpful with any questions I may. Resolve any issues as quick as possible.
Randy
Apr 04
After a breach and hacking of our home internet , we were gifted with the fact of ALL our home financial scene had to be changed . This included banks , CC etc…
From the first time we contacted Bank 5 with our situation, they went into action . Everything was shut down , new debit cards in mail , reassignment of all our accounts was done and the best part, the pleasantness and compassion it was done with .
Over a week of making sure we were set-up with the proper numbers in the right places and the security that was shown to us , we were very much at ease .
No Long waits on the , all the right questions and answers were touched upon . The follow up on us to make sure we had made a substantial payment w our new account , 2 associates called us within 2 minutes to make sure it was us not the scoundrels after our hard earned assets again .
Hats 🎩 off to all involved. We live far away from Fall River and still bank with Bank 5 . We have been with the institution between us 2 for over 90 years.
Thank You for Everything
P & B
Bradley