Dec 10
I had the pleasure of working with Michelle Guertin and her team from BankFive. I have never had anyone work so long and hard for me. I was trying to refinance my home and there were many bumps and hold ups along the way. I did not think it was going to happen, but Michelle kept me calm and encouraged me to be patient. While I was doing this I was also struggling with my mother's stage 4 cancer diagnosis and all it entails. Not only did Michelle answer my endless questions about the refinancing at all hours of the day and night, she also always took the time to ask how my mother was doing. It meant the world to me that someone was so kind to me. The refinancing went through and Michelle and her team were even able to get me a better rate than I expected, things couldn't have worked out better. This fantastic lady still answers any and all questions I have. She responds in a timely manner and will both text and email me. I felt like a had an old friend walking me through the process and friend that still answers all my silly questions. I would recommend Michelle and her team to anyone looking to finance a home. They are the absolute best!!!
Jen Silvia
Dec 05
The new Bank 5 Digital + Branch in Warwick is Dynamic, for it has all the services you need in one place. If you're looking for a great rate on your savings, a mortgage professional to assist you in buying a home or a business banker/commercial lending officer to grow your business, they have it all!
Michelle Guertin
Dec 05
Helpful staff and it was easy to set up my bank account. Very happy with my experience so far.
Meaghan
Nov 02
The branch is very innovative and suited for today's banking clients. I was greated by Dan Ducasse who very enthusiastic and proud to work for Bank 5!
Michael
Oct 11
Dan Ducasse at the Warwick branch is incredible! He is knowledgeable, patient, incredibly helpful and very clearly cares about his work. He is a great representative of the bank and has made me a customer for years to come. I would recommend BankFive to any of my friends or family.
Jack
Oct 09
The gentleman who I opened the CD with was very knowledgeable. He answered all my questions and let me know about other promotions that were going on with Bank 5.
Good experience
Kelly
Oct 02
Dan was great! Made the process simple and easy.
Kristal
Jul 27
Best bank ever
Glen
Jul 17
Everyone was very nice and accommodating . Everything was explained in a way that it was easy to understand. Excellent customer service.
Carla
Jul 11
It seems like the company cares about it's customers and growing. I left another bank to bring my account here because of those facts.
Thank you,
Dennis
Dennis
Jul 04
Our loan officer, Karen, was very knowledgeable of the market and patient with us during our home buying journey. Karen explained complicated matters clearly and was readily available to answer our questions.
Andrew
Jun 02
My loan officer is great his help me a lot to put all documents together Iam so grateful to know Dennis
Zoraya
Apr 04
Karen Flynn is an exceptional representative of your company. Her depth of knowledge of the industry, her strong interpersonal skills and her caring and thorough service is why we chose your company.
The “inside” Bank5 processing team were extremely helpful with their strong follow up and dedication to completion of the mortgage process.
customer
Dec 06
I was so grateful to work with someone as helpful, professional, knowledgable, and thoughtful as Dennis Hughes. A true asset to Bank Five.
DB
Nov 10
Our home-buying journey with Bank Five was exceptional due to their unparalleled support. They were always on hand to guide us, even outside typical business hours, which made all the difference. Michelle provided clear, informative advice and handled requests and issues with such speed and efficiency we were spared the usual stress of home buying. Michelle and the Bank Five team's personal investment in our satisfaction was evident, making a complex process feel straightforward and even enjoyable. We are profoundly grateful for their dedication and expertise.
Will
Nov 10
When you need real results in given time frame, rather than a bunch of "Yada Yada Ya". You go with local lenders who know the area better.
TY Bank 5 Especially to you Karen you hit it out of the park.
Thank you so much
Richard Boyle Jr
Sep 01
I submitted a loan application to Bank5 under some unique circumstances. I am sincerely appreciative of the exceptional service provided by the mortgage team at Bank5. They demonstrated precision, diligence, and a remarkable efficiency in handling my application. Moreover, their empathy and understanding towards my situation were truly heartwarming. Thanks to their dedicated efforts, I was able to secure a loan that paved the way for me to purchase my first home and realize my long-cherished dream. I extend my heartfelt gratitude to Michelle Guertin, my loan officer, and her outstanding team for turning my dream into a reality.
JM
Jun 14
Karen Flynn is amazing and attentive
Anthony M.
Mar 22
Personal touch of staff Karen and Vaida for our Cranston RI purchase made the transactions smooth, clear, and very pleasant. We remain grateful for our ability to transact electronically/digitally with them and BankFive, and additionally by phone call with Karen Flynn, as well.
Janet
Jan 19
The loan Dept if fabulous. Peter Murray is very responsive. He returns calls and is helpful in getting things completed.
Mary