Jul 02
Opened up a savings account. Super easy thanks to the amazing Simone Lopes.
Jeff
Jun 24
Simone was excellent to work with! She is professional, knowledgeable and helped me review CD roll over options. The new digital BankFive branch in Warwick is great!
Michelle Guertin
May 21
As a first-time homebuyer, I was extremely impressed by the expertise, professionalism, and dedication of the team at Bank5. I especially want to recognize Mr. Dennis Hughes, Vice President and Mortgage Sales Manager, who assisted me directly with my loan. His knowledge, patience, and clear communication helped me understand each step of the process, and he completed everything in record time. I truly appreciated his commitment and can-do attitude. I’m grateful for the support and highly recommend Bank5 to anyone navigating the mortgage process.
Ms. Rivera
May 06
Daniel was very helpful with helping me out with renewing a CD.
Kelly
Mar 13
Excellent customer service
Carlos Santos
Dec 10
I had the pleasure of working with Michelle Guertin and her team from BankFive. I have never had anyone work so long and hard for me. I was trying to refinance my home and there were many bumps and hold ups along the way. I did not think it was going to happen, but Michelle kept me calm and encouraged me to be patient. While I was doing this I was also struggling with my mother's stage 4 cancer diagnosis and all it entails. Not only did Michelle answer my endless questions about the refinancing at all hours of the day and night, she also always took the time to ask how my mother was doing. It meant the world to me that someone was so kind to me. The refinancing went through and Michelle and her team were even able to get me a better rate than I expected, things couldn't have worked out better. This fantastic lady still answers any and all questions I have. She responds in a timely manner and will both text and email me. I felt like a had an old friend walking me through the process and friend that still answers all my silly questions. I would recommend Michelle and her team to anyone looking to finance a home. They are the absolute best!!!
Jen Silvia
Dec 05
The new Bank 5 Digital + Branch in Warwick is Dynamic, for it has all the services you need in one place. If you're looking for a great rate on your savings, a mortgage professional to assist you in buying a home or a business banker/commercial lending officer to grow your business, they have it all!
Michelle Guertin
Dec 05
Helpful staff and it was easy to set up my bank account. Very happy with my experience so far.
Meaghan
Oct 09
The gentleman who I opened the CD with was very knowledgeable. He answered all my questions and let me know about other promotions that were going on with Bank 5.
Good experience
Kelly
Jul 27
Best bank ever
Glen
Jul 17
Everyone was very nice and accommodating . Everything was explained in a way that it was easy to understand. Excellent customer service.
Carla
Jul 11
It seems like the company cares about it's customers and growing. I left another bank to bring my account here because of those facts.
Thank you,
Dennis
Dennis
Jul 04
Our loan officer, Karen, was very knowledgeable of the market and patient with us during our home buying journey. Karen explained complicated matters clearly and was readily available to answer our questions.
Andrew
Jun 02
My loan officer is great his help me a lot to put all documents together Iam so grateful to know Dennis
Zoraya
May 02
Excellent communication ! Happy to be on Bank 5 team ! Simone was very thorough with info leading up to the opening of account & also very quick . Thank you
Joao Afonso
Apr 04
Karen Flynn is an exceptional representative of your company. Her depth of knowledge of the industry, her strong interpersonal skills and her caring and thorough service is why we chose your company.
The “inside” Bank5 processing team were extremely helpful with their strong follow up and dedication to completion of the mortgage process.
customer
Dec 06
I was so grateful to work with someone as helpful, professional, knowledgable, and thoughtful as Dennis Hughes. A true asset to Bank Five.
DB
Nov 16
Simone was very helpful
Nancy
Nov 10
Our home-buying journey with Bank Five was exceptional due to their unparalleled support. They were always on hand to guide us, even outside typical business hours, which made all the difference. Michelle provided clear, informative advice and handled requests and issues with such speed and efficiency we were spared the usual stress of home buying. Michelle and the Bank Five team's personal investment in our satisfaction was evident, making a complex process feel straightforward and even enjoyable. We are profoundly grateful for their dedication and expertise.
Will
Nov 10
When you need real results in given time frame, rather than a bunch of "Yada Yada Ya". You go with local lenders who know the area better.
TY Bank 5 Especially to you Karen you hit it out of the park.
Thank you so much
Richard Boyle Jr