Jul 30
Anytime I call or go to any of your branches I receive great service and very pleasant people to help with all my needs!!
Keep up the great work!!!
Brenda
Jul 30
Great and friendly service
Dino barbosa
Jul 27
Best bank ever
Glen
Jul 25
Bank5 customer service is the best.
Diane
Jul 18
Fast friendly service as always! Thank you to everyone who has ever helped me.
John
Jul 17
Everyone was very nice and accommodating . Everything was explained in a way that it was easy to understand. Excellent customer service.
Carla
Jul 11
It seems like the company cares about it's customers and growing. I left another bank to bring my account here because of those facts.
Thank you,
Dennis
Dennis
Jun 02
My loan officer is great his help me a lot to put all documents together Iam so grateful to know Dennis
Zoraya
Jan 11
Great people to deal with always
Ruy
Jan 04
Good employees good service
John
Dec 13
They were helpful through the whole process. More than one team member helped me out and I am really appreciative of there help.
William
Dec 06
I was so grateful to work with someone as helpful, professional, knowledgable, and thoughtful as Dennis Hughes. A true asset to Bank Five.
DB
Nov 10
Our home-buying journey with Bank Five was exceptional due to their unparalleled support. They were always on hand to guide us, even outside typical business hours, which made all the difference. Michelle provided clear, informative advice and handled requests and issues with such speed and efficiency we were spared the usual stress of home buying. Michelle and the Bank Five team's personal investment in our satisfaction was evident, making a complex process feel straightforward and even enjoyable. We are profoundly grateful for their dedication and expertise.
Will
Oct 24
My Fiance and I worked with Susana when we were looking for a lender for our first mortgage. Susana went above and beyond with helping us. She answered any and every question we had (which were numerous as we were first time home buyers) whenever we asked. She was extremely helpful and kind. We really felt as though she was looking out for our best interest and we will most definitely be working with her and her team at Bank Five again in the future
Sydney Carreiro
Sep 01
I submitted a loan application to Bank5 under some unique circumstances. I am sincerely appreciative of the exceptional service provided by the mortgage team at Bank5. They demonstrated precision, diligence, and a remarkable efficiency in handling my application. Moreover, their empathy and understanding towards my situation were truly heartwarming. Thanks to their dedicated efforts, I was able to secure a loan that paved the way for me to purchase my first home and realize my long-cherished dream. I extend my heartfelt gratitude to Michelle Guertin, my loan officer, and her outstanding team for turning my dream into a reality.
JM
Nov 09
Dennis Hughes was absolutely incredible throughout the process! We had very little time to prep for our purchase but the process was great!
Food Explorer
Oct 06
We've used BankFive for several mortgage/home equity transactions. Each time, the process proceeded without a hitch. Excellent follow up and service from Michelle, our account representative. The automation/technology and superior customer service on BankFive's part made our part of the effort easy peasy!
Paul
May 26
Michelle Guertin and the entire team at Bank Five are amazing, dedicated professionals. They are hard working, diligent problem solvers. They find a way to get deals done. When they make a commitment to get a mortgage approved and closed, they follow through and deliver on their promises. I can’t think of enough compliments to describe them…
Wayne
Jan 12
Friendly and efficient service. This was the easiest refinancing process I have experienced. Their rates were great. Michelle was knowledgeable and available to answer any questions and provided guidance throughout the entire process. I would definitely recommend Bank Five to anyone seeking to refinance their mortgage.
customer
Aug 11
You guys did a great job!
Thank you!
Chad
