Jan 11
BankFive is professional and online is top notch. The user experience is excellent, please keep up the great work. Also, when I do go into a Branch, New Bedford, MA, County St., all of the tellers are pleasant and a great in person team.
Daniel
Apr 21
Courtesy, Helpful, Caring, Attentive. I have been with Bank Five for many years and the Customer Service is always been outstanding. I could not ask for better. Thank you 😊
Palmira moniz
Mar 23
Customer service is awesome!
Pam
Feb 02
Your staff provided an accurate efficient answer for my question and even followed up with a confirmation call to make sure I received what I needed
Tim
Jan 07
What like the most is how special I’m treated like family, and everyone knows my name and wishes me good morning or happy holidays, and any request is Solved no problems,
Steven
Jan 04
I have been using bank 5 for years and they are Always polite and courteous and help out whenever they can.
Nancy Tavares
Jan 04
I was made to feel appreciated and was given prompt service by your staff.
Anthony
Jan 03
I have had Bank 5 checking accounts for many years. I moved out of state to Pennsylvania and I have kept Bank 5. The customer service recently helped me with an issue. They are excellent. I plan on keeping Bank 5 for many years to come.
GUINEVERE MOORE
Jan 03
I've been a member of Bank5(Fall River 5) for decades now. Great tellers, management & security team. Will be with Bank5 for as long as I'm using a bank.
Kevin
Dec 16
I’ve add BankFive to my ‘wallet’ for the convenience of tap & pay… it couldn’t have been faster or easier to cash out my groceries. The app is easy on the eyes and quick with your account info. Never a problem using my account, whether via my card, the app or IRL at the bank - great experience every time!
Carissa T.
Dec 14
Since switching to Bank5, things have gone very smoothly. The customer service is fantastic. Very happy with this bank.
Rosemary
Jul 15
The customer service representative was very attentive, helpful, knowledgeable and friendly. As always a pleasure to visit Bank Five. Have been a customer for many years.
Palmira moniz
Jul 12
Customer service rep was professional and very helpful. Solved my problem !!
Many thanks to an excellent employee !
Brenda
Jul 11
The bank employee thoughtfully and professionally assisted me with my financial management.
Dorothy
Jul 08
It's has been a very positive experience working with everyone @ bank 5 .
Thank you all.
George
Jul 07
Always nice .polite .hard working.
Wayne Collins
Jul 01
I had a very easy, smooth, and friendly experience with BankFive - all of the staff were helpful, knowledgeable, prompt, and professional. Highly recommended!
AndrewT
Jun 03
Bank Five has the nicest people to help with the borrowing process.. Recently we closed on a loan through Bank Five. As self employed people borrowing is always a complicated process, but they guided us through to a very smooth transaction. We definitely chose the right lender and would highly recommend .
Nina Fulton Tolken
May 19
Overall great experience- very knowledgeable and responsive!
Sagar Makanji
May 11
The entire team has been excellent to work with! Yubetzy, Vaida and Wil went over and beyond in supporting two real estate transactions for us. We are very happy with our terms and so appreciative of the the level of care from everyone on Wil’s team.
Jenn Z.