Cranston Lending Office

Great people to deal with always

Good employees good service

They were helpful through the whole process. More than one team member helped me out and I am really appreciative of there help.

I was so grateful to work with someone as helpful, professional, knowledgable, and thoughtful as Dennis Hughes. A true asset to Bank Five.

Our home-buying journey with Bank Five was exceptional due to their unparalleled support. They were always on hand to guide us, even outside typical business hours, which made all the difference. Michelle provided clear, informative advice and handled requests and issues with such speed and efficiency we were spared the usual stress of home buying. Michelle and the Bank Five team's personal investment in our satisfaction was evident, making a complex process feel straightforward and even enjoyable. We are profoundly grateful for their dedication and expertise.

My Fiance and I worked with Susana when we were looking for a lender for our first mortgage. Susana went above and beyond with helping us. She answered any and every question we had (which were numerous as we were first time home buyers) whenever we asked. She was extremely helpful and kind. We really felt as though she was looking out for our best interest and we will most definitely be working with her and her team at Bank Five again in the future

I submitted a loan application to Bank5 under some unique circumstances. I am sincerely appreciative of the exceptional service provided by the mortgage team at Bank5. They demonstrated precision, diligence, and a remarkable efficiency in handling my application. Moreover, their empathy and understanding towards my situation were truly heartwarming. Thanks to their dedicated efforts, I was able to secure a loan that paved the way for me to purchase my first home and realize my long-cherished dream. I extend my heartfelt gratitude to Michelle Guertin, my loan officer, and her outstanding team for turning my dream into a reality.

Dennis Hughes was absolutely incredible throughout the process! We had very little time to prep for our purchase but the process was great!

We've used BankFive for several mortgage/home equity transactions. Each time, the process proceeded without a hitch. Excellent follow up and service from Michelle, our account representative. The automation/technology and superior customer service on BankFive's part made our part of the effort easy peasy!

Michelle Guertin and the entire team at Bank Five are amazing, dedicated professionals. They are hard working, diligent problem solvers. They find a way to get deals done. When they make a commitment to get a mortgage approved and closed, they follow through and deliver on their promises. I can’t think of enough compliments to describe them…

Friendly and efficient service. This was the easiest refinancing process I have experienced. Their rates were great. Michelle was knowledgeable and available to answer any questions and provided guidance throughout the entire process. I would definitely recommend Bank Five to anyone seeking to refinance their mortgage.

You guys did a great job! Thank you!

Michelle Guertin is the best!! She is very friendly and informative which helps make stressful situations a lot less stressful. Always willing to talk and discuss our concerns at anytime. Would recommend her and Bank Five to anyone!

The process was very simple. working with everyone was a pleasure, from beginning to end this by far the easiest mortgage my wife and I have done. Thank you.

Finally a bank that works with you and appreciates good clients with specific needs. Bank-5 has the best banking staff that I ever dealt with within my 35 years in business. They are just simply awesome people to work with. Bank-5 should be an example of how all banks should treat their clients.

Amazingly efficient and professional. Great service and rates!

Very easy process. It was a pleasure.

Quick service when in need

Quick service, great communication. Helped me understand the process and get my loan closed quickly.

Financing a new gas boiler. No fuss, no muss. Applied over the phone and email. Went to get the loan, everything was ready. A quick pleasant experience.