Susana Neves-Coito and her team at Bank 5 have been a pleasure to work. I have moved three residential mortgages over to Bank 5 the last 6 months. Susana has made the process flawless and efficient. We look forward to working with Susana and Bank 5 on future mortgage transactions for us. Thank you Kevin
Words can't express my gratitude toward Susana Neves-Coito. Without her, my new home wouldn't have been a reality. I reached out to her initially because I needed a short-term HELOC. She made it possible. I worked with her on getting my mortgage. She made everything so seamless and easy. When I ran into a stressful situation, not only did she listen but she went above and beyond to try to help me. She is the reason I moved my banking to BankFive. I can't thank her enough. It has been an absolute pleasure working with her!
This is the second time that I have worked with Susana Neves-Coito. As always, she is supreme at what she does. She is always up front with any fees and pretty much to the penny with estimates when calculating a mortgage payment prior to locking into an interest rate. She is extremely helpful and always available to answer questions. She made our recent experience less stressful and managed to meet a very short timeline that was greatly appreciated on our end. Thanks Susana!!!
I just closed on my first home and Susana Neves Coito made the process so easy! I previously had a prequalification letter from a different bank and they were stressful to deal with. Susana is God sent and I will recommend her to all of my family and friends. I can't wait to by my next homes with her!
Working with Susana is so smooth…she went above and beyond on both my original mortgage and my recent refinance she made it stress free every step of the way
Working with Susana Neves Coito for my mortgage was a great experience. She answered all my questions and guided me through the process in a manner that mad me feel extremely comfortable. I would definitely recommend her to anyone looking to get a mortgage or refinance a loan.
Susana Neves Coito was absolutely fabulous in making my home mortgage refinance a seamless process. Her attention to detail and continuous follow up was like none other. I would highly recommend Bank 5.
I got my Mortgage through BankFive, Susana was very professional, honest and helpful. The process took six weeks from start to closing I'd recommend BankFive all the way.
Susana at Bank Five took care of our mortgages from when we refinanced our home in 2020 until we sold our home and bought our dream home in 2021. Susana was there every step of the way. She is very knowledgeable, patient and kind and it made these stressful processes so much easier. Any given time or day I could email her and she would get back to me immediately with an answer and would explain everything. It was such a smooth process and I appreciate everything she did for us.
I purchased my first home through Bank 5. 3 years later I refinanced my mortgage through Bank 5, and shortly after I opened a HELOC through Bank 5. Every step of each process was handled masterfully by Susana-Neves Coito.