Working with Michelle from BankFive was an absolute pleasure. Unlike other loan officers who are looking to make a quick sale and push you off to the next rep, Michelle was extremely hands on throughout the process and EXTREMELY knowledgable about all of the best practices to save ME money at the end of the day. She was quick to answer my questions and MOST important of all, she offered a competitive loan that beat out literally every other mortgage company I researched and got quotes from (and I researched a ton of companies). If I had to go back and close on my home a second time, I would 1000% choose Michelle from BankFive as she was a big reason why we were able to close successfully.
Michelle Guertin was absolutely instrumental to my fiance and I getting our construction loan. Michelle was so thorough every time we had a question. Even if she didn’t know the answer, she would take the time to get an answer for us and explain it in a way we could understand clearly. She helped us with steps of the process that weren’t even necessarily her responsibility but that we weren’t getting the proper help for. I would highly recommend reaching out to Michelle for your loan needs, she is a top notch employee at Bank5!
Working with Michelle and her team for our Primary Home Mortgage was a pleasure. They were really nice to work with, efficient, and got things done in a very timely manner. The terms were excellent and the service top notch. I would recommend them for anyone looking for a home mortgage loan in the residential space. Would definitely look forward to working with them again in the future.
Great working with BankFive
Michelle from Bank Five is awesome. She is very responsive and reliable. She guided us through the loan process. Bank Five has very competitive rate which is hard to beat.
Thank you so very much Michelle & Danielle for your exceptional support!!!
The overall experience I had working with you both was wonderful...!!! Being a first time homebuyer and that too of a new construction, I had lot of unknowns/gray areas and a lot of questions during each stage, but you both were there always available for me whenever I needed any clarification or advise. Both of you always had time and patience to explain everything to me in detail. I really loved working with you both. The support & service I received from you and your team was awesome....I would definitely recommend your service to friends and family….
Once again I wholeheartedly thank Michelle, Danielle and the whole Bank5 team working behind the scene, to help me with the closing of my new home!!!
I have had the pleasure of working with Michelle twice now for mortgage refinancing. She is professional, informative, and guided me through the ( sometimes) very confusing process with efficiency, attentiveness, and outstanding customer service, She was always accessible for questions and keeping me informed of all steps along the way. She is a true asset to Bank 5 and I highly recommend Michelle for any mortgage needs.
We've used BankFive for several mortgage/home equity transactions. Each time, the process proceeded without a hitch. Excellent follow up and service from Michelle, our account representative. The automation/technology and superior customer service on BankFive's part made our part of the effort easy peasy!
Michelle Guertin and the entire team at Bank Five are amazing, dedicated professionals. They are hard working, diligent problem solvers. They find a way to get deals done. When they make a commitment to get a mortgage approved and closed, they follow through and deliver on their promises. I can’t think of enough compliments to describe them…
Friendly and efficient service. This was the easiest refinancing process I have experienced. Their rates were great. Michelle was knowledgeable and available to answer any questions and provided guidance throughout the entire process. I would definitely recommend Bank Five to anyone seeking to refinance their mortgage.
Michelle Guertin is the best!! She is very friendly and informative which helps make stressful situations a lot less stressful. Always willing to talk and discuss our concerns at anytime. Would recommend her and Bank Five to anyone!