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What address should I mail my loan payments to?

Helpful answers to the questions we get most.



What address should I mail my loan payments to?

Please note that as of October 1, 2021, we have a new address for loan payments. Please mail your loan payments to:

Fall River D/B/A BankFive
Department 2400
PO Box 986500
Boston, MA 02298-6500

Please include your payment voucher or account number with your check. You may also make loan payments from your BankFive account through Online Banking. Click the "Make a Transfer" link under the "Move Money" menu and select the payment and loan accounts from the list.

If you use Bill Pay to send your loan payments, please ensure you are using the address above.