Card Management

Log Into Online Banking

Debit Card Management at Your Fingertips.

Take control of your debit card with ease and convenience. View spending insights, report a lost or stolen card, set travel plans, and more – all through Online Banking and the BankFive mobile app. Just click on “Card Management” in the main navigation menu in Online Banking or the “More” menu in the BankFive mobile app. Please note that you will need to update to the latest version of the BankFive mobile app in order to access Card Management.

A convenient, secure, and easy way to manage your BankFive debit card:

Turn your debit card on and off
Report a lost or stolen card
Manage your travel plans by whitelisting your card in specific countries or states
Add your debit card to your Apple Pay or Google Pay wallet
View and track your spending by month, category, and more
Control your spending by setting transaction limits
Protect yourself by blocking certain types of transactions or merchants
Track and review your recurring payments
Receive transaction alerts
And more!

If you are interested in reaping the benefits of Card Management but don't yet have a BankFive debit card, visit bankfive.com/checking to find the perfect account. If you already have a BankFive checking account but need to order a debit card, contact us or log into Online Banking and fill out the VISA® debit card application under "Secure Forms".

Account Management Resources

Mar 12

He was very professional and worked with me trying to get my problem resolved

Jacinto

Mar 12

Friendly fast service went in to do a withdrawal. Teller was very nice and pleasant. Happy to be a customer at Bank 5

Joh

Mar 12

Donna was able to explain the process of my account to my understanding.

ROBERT DEPIN

Mar 12

The ease and comfort of a bank who has your understanding

Erin

Mar 12

It is always a pleasant visit. The staff are great and very helpful.

Elizabeth

Mar 12

Very helpfull

Lillian

Mar 12

Very helpful, friendly staff.

Mary

Mar 11

Dennis Hughes was continually provided me with updates as the process was proceeding. These updates helped us be an ease .

Peter

Mar 11

Awesome job as always

Donald

Mar 10

The young man that helped me was awesome! He was so helpful, kind and funny!

Susan

Mar 10

I have been with BankFive for 30 years. The Swansea Branch has been the greatest. Jared S. has been invaluable, trustworthy, an asset and made a significant difference in my banking needs.

Joseph Rapoza

Mar 10

Everyone at the branch is always pleasant and helpful

Francesca D.

Mar 10

Bank Five is by far the best bank that we have ever worked with. The bank and it's employees go above and beyond to serve the needs of their customers.

Marie Pepin

Mar 10

Easy to talk to - very helpful

B.R.

Mar 05

Professional and friendly. Thank you

Charlene

Mar 05

Prompt courteous service

Richard

Mar 05

Staff was courteous and very helpful

Leeann

Mar 05

BankFive is the ABSOLUTE BEST. Prior to working with BankFive, I had been approved by a large lender for a mortgage loan. Unfortunately, that fell through due to some legal requirements that the other lender could not resolve, as they were not equipped to handle specific MA state laws. I reached out to BankFive and was able to fast track an application, get all my documents in quickly, and have a conditional approval quickly and efficiently! My rate was even lower with BankFive than the other lender, so I ended up saving in the end!! The mortgage process is stressful, but my loan officer Jim Hanewich was AMAZING. He was extremely communicative, fast and efficient, and overall just a great person to work with. Not only did he explain everything and help me get my mortgage approved and closed, but he also calmed my anxieties throughout. He was my advocate to help us close on time, even in the midst of a historic blizzard, and I cannot say enough about how amazing working with him was! Buying a home is extremely stressful, but working with Jim and BankFive helped ease all of the anxiety related to the lending piece of it all! Thank you to Jim and the BankFive team!!

Bree

Mar 04

Great customer service!

Ryan

Mar 03

Very professional

Samir