Many consumers who used the travel website BookIt.com to make hotel and airline reservations are currently out thousands of dollars after the company suddenly shut its doors and website in mid-March. If you're an affected BookIt.com customer, here are some tips for getting your money refunded.
The Massachusetts Attorney General's office recommends that affected MA residents file a complaint with their office. A complaint can be filed online at https://www.mass.gov/how-to/file-a-consumer-complaint.
Likewise, RI residents can file a complaint with the Rhode Island Attorney General's office using the online form at http://www.riag.ri.gov/ConsumerProtection/About.php.