You have options when it comes to paying your BankFive loan.
At BankFive, we're committed to providing the convenience and flexibility you deserve. That's why we offer several payment options for your BankFive loan. You can make a loan payment using any of the following.
Online Banking Transfer - Make a transfer within Online Banking from your BankFive checking or savings account to your BankFive loan. This can be done through the BankFive mobile app as well.
Bill Pay - Use our Bill Pay service within Online Banking or the BankFive mobile app to pay your BankFive loan. Set up recurring payments in Bill Pay to make it even easier.
Automatic Withdrawal (ACH) - Set up an automatic withdrawal (ACH) from your bank account. Contact our Customer Contact Center for details.
In-Person - Visit any of our 14 convenient branch locations. Please note that in-person loan payments can only be made at our branches. We unfortunately cannot accept loan payments at our lending offices. Please use the "branch" filter on our Locations page to locate a branch near you.
Video Banking - Our Customer Service Representatives can assist with loan payments via our Video Banking service, weekdays between 9 and 5.
($) Online Loan Payment Service - If you prefer not to use the loan payment options described above, our Online Loan Payment Service is a convenient and easy way to make your BankFive loan payment. Please note however, that BankFive will charge a $5 Loan Payment Fee for each online payment made using this service. To avoid this fee, please use one of the preferred loan payment options outlined above. If you do decide to use our Online Loan Payment Service, you will need to enter your loan account number and the last four digits of your tax ID (SSN). You can make a one-time payment as a "Guest", or you can create an account. Creating an account provides the following benefits:
- Quicker payment process using pre-filled account information
- Access to payment history
- Payment reminders
- Ability to schedule payments
($) By Phone - Another option is to call our Customer Contact Center at 774-888-6100, and our reps can assist you with a one-time loan payment. Please note that there is a $10 Loan Payment Fee for each payment made by phone. To avoid this fee, please use one of the five free loan payment options outlined above.
If you have any questions about the loan payment options for your BankFive loan, don't hesitate to contact us .