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Video Banking

Complete your banking needs on-the-go, at work, or from the comfort of your own home.

No matter where you are, you can now meet face-to-face with a BankFive representative using Video Banking! Complete and submit forms, manage your account, and get answers to all of your banking questions. All you need is a computer or mobile device with a camera, and an online connection.

Personal, secure, and convenient Video Banking:

  • Speak face-to-face with a BankFive representative
  • Complete a name change or change of address
  • Submit a dispute form
  • Add an authorized signer or beneficiary to your account
  • Order a new debit card
  • Get hands-on help with Online Banking or the BankFive mobile app; share your screen, or let a BankFive representative walk you through a virtual tutorial in real-time

Video Banking is currently available Monday-Friday between 10 a.m. and 2 p.m.
 

To start a Video Banking session on your mobile device, download the BankFive Video Banking mobile app:

Apple app store badge

Google Play Store badge


To start a Video Banking session on a laptop or desktop computer, click the button below:

Trustpilot
April 12
If you are looking for not just a bank…
If you are looking for not just a bank but people who understand and will be there to advise and help, personal, business or residential loans, you CANNOT Find a better way
Eric
Trustpilot
April 07
I realy like the service its very great…
I realy like the service its very great and the great employee that are very nice thank you for giving me the opportunity to open a account with this bank 5. God bless you all.
Reina
Trustpilot
March 24
I've had an account for years I've…
I've had an account for years I've never encountered any problems and when something don't seem right they are awesome to work with they are very helpful with all your needs👍👍
Roy
Trustpilot
March 24
very helpful and polite
very helpful and polite
Bruce
Trustpilot
March 24
Easy and fast
Easy and fast, quick and efficient service. Would recommend to all. Top notch service
Customer
Trustpilot
March 14
Great job!
Great job! Keep up the good work!
Jessica
Trustpilot
March 11
Excellent service
Excellent service
Joseph
Trustpilot
March 03
Always friendly service;))
Always friendly service;))
maria botelho
Trustpilot
March 03
Great service
Great service. Thank you.
Thomas Spero
Trustpilot
March 03
Always such a pleasant experience with…
Always such a pleasant experience with Bank 5. Friendly staff and impeccable service. Nobody better than these guys right here.
Kevin
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