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Video Banking

Complete your banking needs on-the-go, at work, or from the comfort of your own home.

No matter where you are, you can now meet face-to-face with a BankFive representative using Video Banking! Complete and submit forms, manage your account, and get answers to all of your banking questions. All you need is a computer or mobile device with a camera, and an online connection.
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Personal, secure, and convenient Video Banking:

  • Speak face-to-face with a BankFive representative
  • Complete a name change or change of address
  • Submit a dispute form
  • Add an authorized signer or beneficiary to your account
  • Order a new debit card
  • Get hands-on help with Online Banking or the BankFive mobile app; share your screen, or let a BankFive representative walk you through a virtual tutorial in real-time

Video Banking is currently available Monday-Friday between 9 a.m. and 5 p.m.
 
Trustpilot
July 15
The customer service representative was…
The customer service representative was very attentive, helpful, knowledgeable and friendly. As always a pleasure to visit Bank Five. Have been a customer for many years.
Palmira moniz
Trustpilot
July 15
as always your rep was pleasant
as always your rep was pleasant, efficient, and helpful
Anne
Trustpilot
July 14
Service
Great friendly service every time!!!
Dino barbosa
Trustpilot
July 12
Customer service rep was professional…
Customer service rep was professional and very helpful. Solved my problem !! Many thanks to an excellent employee !
Brenda
Trustpilot
August 30
I can safely entrust my finances
I can safely entrust my finances. Competent staff, knowledgeable and helpful in many matters.
Paul Rich
Trustpilot
August 18
Very friendly and helpful
Very friendly and helpful
Jennifer
Trustpilot
July 22
was happy with that it was fast and was…
was happy with that it was fast and was told everything i needed to know
Douglas
Trustpilot
July 15
The employees are very nice.
The employees are very nice.
Lex
Trustpilot
July 02
I am 100% satisfied with their…
I am 100% satisfied with their services. Their customer support is one of the best.
Addie Drees
Trustpilot
June 30
Great bank
Great bank, great people
Luis
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Start a Video Banking call instantly from your computer, phone, or tablet, or download the BankFive Video Banking app for even greater convenience!

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