I've been happy with Bank Five. Thank you very much.
The south end branch in Fall River is superb. Always efficient , courteous, and a pleasure to do business with
The woman teller did everything I requested promptly.
good nice great
Monica Botelho handled our refinance. She was amazing! The process was seamless. Communication was excellent. We have gone through the refinance process a couple times with other banks for past properties. This experience was the best. I have since recommended and will continue to recommend her to all friends and family in search of quality mortgage/refinance services.
Your cashiers are always pleasant and helpful. It's a pleasure to do business with you.
My mortgage officer was Monica Botelho. From the start she was an absolute pleasure to work with. She maintained good communication throughout. While I may have missed out on a "good" refinance rate at the start, she continued to monitor rates until it was once again favorable - almost three months later! Once the process was started, it was seamless from the loan processor to the attorneys. Even after the close, she kept contact to make sure the close went smoothly. If Monica is representative of all the employees at Bank5, no doubt in my mind, it is a great institution. I would definitely reach out to her again for my mortgage needs.
My husband and I just refinanced our home we had Monica Bothelo at bank five we highly recommend her. Monica was really helpful and answered any of our questions. She quickly replied to any messages,she made the whole process quick and easy. We will definitely recommend Monica to any of our friends and family.
Pleasant, professional, efficient and knowledgeable staff. Very aware of the Covid-19 mandates.
Always liked bank5 very courteous and always helpful.
,nothing but good experiences there. Thank you