Susana Neves Coito and Tina Gobin were both very helpful in processing our mortgage loan.
They made what seemed like an overwhelming ordeal, into an easier than expected experience.
They walked us through each step clearly and talked us off each ledge.
Susana and Tina were always very professional, courteous and prompt in getting back to us.
I will recommend Bank5 to my friends and family.
John and Rod
I have secured 2 loans within the past year with the help of Susana Coito. For both loans, she was able to provide me with the lowest rates that I could find, which obviously secured my business. But more than that, all of my interactions with Susana have been very pleasant. She is very easy to work with, making for a smooth origination, approval and closing process. I look forward to doing more business with Bank 5, and specifically with Susana!
Thank you to Susana Neves-Coito and her team for helping me close my first house! I have been nervous about the mortgage process, but Susana and her team assisted me greatly with my questions and made the process easier and swifter than I expected. She is extremely communicative and amazing to work with!
Words can't express my gratitude toward Susana Neves-Coito. Without her, my new home wouldn't have been a reality. I reached out to her initially because I needed a short-term HELOC. She made it possible. I worked with her on getting my mortgage. She made everything so seamless and easy. When I ran into a stressful situation, not only did she listen but she went above and beyond to try to help me. She is the reason I moved my banking to BankFive. I can't thank her enough. It has been an absolute pleasure working with her!
This is the second time that I have worked with Susana Neves-Coito. As always, she is supreme at what she does. She is always up front with any fees and pretty much to the penny with estimates when calculating a mortgage payment prior to locking into an interest rate. She is extremely helpful and always available to answer questions. She made our recent experience less stressful and managed to meet a very short timeline that was greatly appreciated on our end. Thanks Susana!!!
Very friendly, knowledgeable, courteous. Am so glad I found this bank, Padro and others were awesome!
Best community bank around. Every branch is kind and courteous. I had a great experience with County St. the ladies are always friendly and helpful.
The people at Bank Five are very honest in helping me with any mistakes I may make in my deposits. They are also very helpful in answering any questions I have. Bank Five personnel are always friendly and courteous.
I like BankFive
Always such a pleasant experience with Bank 5. Friendly staff and impeccable service. Nobody better than these guys right here.