Pedro Pelicas in the Acushnet Avenue branch in New Bedford handled our heat loan application and closing from start to finish. He was amazing. The whole process went very smoothly and he went above and beyond (even helping us notarize some documents on an unrelated transaction and personally delivering them to my parents house in Westport). Talk about customer service!
Hi..I wanted to Thanked Ismael Tavares. For goin above & beyond for helping Me. We need more ppl like him always to help ppl always greets them with a smile 😃 Ppl are Very nice there & a great place to go too.Thank u bank 5 ❤
What a terrific experience. Ismael was tremendously efficient and helpful throughout our HEAT loan process, and Janice traveled to meet us in Woburn to facilitate our closing. Then, when we had to switch contractors, they handled the change graciously and redid the whole process without even a hint of reluctance about the inconvenience. Ismael led an exceptional customer service experience, we are very happy with Bank Five and will be repeat customers.
Excellent work very respectful people
It’s wonderful service
The best banking experience I ever received any bank in the United States of America. Bank 5 should start giving trains to all the other banks around the country . I am very happy to do the banking with you guys. I will never give a chance to any other bank after I started banking with you guys. Keep up the good work. Thank you.
Everyone at your branch is always so pleasant and helpful! Kathy is always ready to greet you with her nice smile and how are you doing today. A great bank to bank with! I
Friendly. Efficient and caring about customer they explain everything nice customer service
Went their to deposit $$$ and it was smoth as butter.