Oct 16
Renee F. at the Somerset location is always going above and beyond to provide exceptional service. Not only did she provide a good experience during account opening, but also assisted me with a problem I was having about a week later. Thank you for easing my worries and always working towards a solution, Renee!
Sierra
Oct 14
Just opened an account. So helpful and informative about all the programs and incentives that the bank offers. Several days later I had an issue with my card and I was assisted immediately and the staff are very knowledgeable and friendly. They know most clients by first name basis. Very welcoming!
SA
Oct 14
The initial call recipient was extremely helpful and got me in contact with the exact person I needed.
She was helpful and polite!
The person who assisted me with my concern was also very helpful, and resolved my online banking issue.
Randi
Oct 14
Finally a competent, professional team to work with on my HELOC!
Mark Knapp
Oct 14
The gentleman who helped me was extremely helpful.
Jonathan
Oct 14
I have been with this bank for 45 years. Their customer service is the best. friendly managers and tellers. I mostly deal with the Dartmouth branch. The main branch has good customer
service always ready to help me
Gail Lopes
Oct 10
They were very pleasant and helpful.
Vivian
Oct 10
The assistant manager was very helpful with our organization needs and was extremely professional and assisted us in completing the needed documents
Russell
Oct 09
Answered all my questions
Bertha
Oct 09
Friendly bank teller, no waiting
Rob
Oct 09
Very helpful and friendly.
Helena
Oct 09
Everything went well and it’s was very smooth.
Edwin
Oct 08
Came to open an account and Sara was super helpful! Thank you!
Stephanie
Oct 07
The CSR answered my questions quickly. Had my account info quickly.
William
Oct 07
Love Bank 5! Excellent customer service, always professional, courteous, and kind. 💜🏦💜
Mary A.
Oct 06
Very helpful people with the ability to do the job correctly. Friendly as well.
Thomas
Oct 05
BankFive provided an interest-free loan to my partner and me so we could afford to have an energy-efficient heat/hot water system installed through RISE. I'm extremely grateful for this loan and am pleased to have reimbursed BankFive in total. The customer service representative answered my questions courteously and professionally, and I appreciate that.
Michael
Oct 04
The folks at the County St. branch are consistently very friendly, patient, and efficient. I always enjoy the experience.
Gerald
Oct 04
Great bank! Made my state switch easy and without a hassle. This helped me focus on my move as I didn’t have to do much to change all my info. Would recommend.
Mike Frank
Oct 04
Fast and great communication
Aiden
