I recently refinanced my home through BankFive. From beginning to end, Jim Hanewich was informative, extremely thorough and attentive to my unique situation. What could have been an incredibly stressful and difficult process, was in fact smooth and seamless. Jim's professionalism is top notch. I highly recommend him for any and all of your mortgage needs.
Claudette Vickery is as good as it gets. Very efficient, professional, and trustworthy. Don’t go anywhere else as you won’t do any better.
My husband and I received not only exemplary professional service from Monica Botelho and the team at Bank 5 involved with our refinance; Ms. Botelho was extremely attentive to our numerous questions and we felt our experience was as important if not more so than the business we were providing the bank.
Great Experience! Very Sufficient easy straight to the point! Definitely a 5 Star!
Monica Botelho was the best person we ever had work with us throughout our home buying process . She is kind , patient and she knows what she is doing . She is great at what she does . Always kept me up to date on how my mortgage loan was moving along . We are so happy we went through bank five with Monica for our mortgage loan . She made sure to find us the best rates . Thank you so much for helping us get into our first home . ❤️
Monica Botelho and the Bank Five team were an absolute pleasure to work with! The process was fast and easy. Monica definitely exceeded my expectations! I will undoubtedly recommend Bank Five and Monica to any friends or family looking for a home loan or refinance. Thank you for all of your help!
Outstanding service….Monica Botelho was very professional and highly knowledge in the mortgage process she went above and beyond for us. I would recommend Monica with bank five to anyone and everyone!!!!!
We've used BankFive for several mortgage/home equity transactions. Each time, the process proceeded without a hitch. Excellent follow up and service from Michelle, our account representative. The automation/technology and superior customer service on BankFive's part made our part of the effort easy peasy!
When I first started to plan for a home purchase over a year ago, I was introduced to Monica at BankFive. I am so grateful that I was. Her help during our recent home purchase was truly amazing. I can't recommend her highly enough to anyone in need of a mortgage. She's fantastic, knowledgeable, trustworthy and dedicated to her customers. She was always available to answer any question, no matter the day or time. She made this entire process so much easier and I am grateful for her work.
Everything was smooth and went well one of the better closings that I’ve ever had