This process was smooth and professional. Would reccomed your bank.
Just great all around
This is the bank for all your personal and business needs. I love Bank 5, and the staff are friendly, professional and amazing
Bank employee was very helpful in explaining products that met our needs.
Open a checking account, individual who assisted me was professional, knowledgeable and most helpful. She also connected me with social security so my monthly check was routed to my new checking account.
Most pleasant experience.
Closing loan was very smooth Manager was very helpful
Arthur McCue and his team are just wonderful to deal with. I have since referred two clients to him and all are extremely happy! Cheers to Arthur and his team! 🥂
Monica made the process painless as possible. Whenever we had a problem she was there to help us along every step of the way. The closing went on time and convenient to my schedule. Great job everyone.
Melissa was very helpful with setting up my account before I moved out of state.
I recently decided that it was time to refinance my mortgage because the rates had dropped by two points. I called the mortgage broker I had used in the past, Jim Hanewich, and spoke to him about this. He is by far the best person I've ever used for my mortgage needs. He is helpful beyond words, helped me when I had questions re: filling out the application online, and walked me through what I thought was a problem and I had a meltdown. He explained everything to me before the closing, so I felt more confident, and the closing went very smoothly. I would highly recommend him as your broker. Bank Five is fortunate to have him.
Great customer service
I love this bank so far. Everyone is friendly & whenever I call I actually get a person on the phone rather than getting thrown into a voicemail where no one ever returns my message. I'm glad I joined up with Bank 5!
I had a great experience opening a new account and starting a loan process.
I found the communication to be quick and helpful. The app/website made it easy to download paperwork without need of physical contact which is helpful during covid restrictions. Very professional and accommodating for my difficult work schedule. The staff was very professional and friendly and quick to respond to emails/questions. Very happy with the results.
As a first time home buyer, Monica at Bank Five made the process so easy. She was thorough, thoughtful and on top of everything
Wil and Flor
Kevin is the best in the industry and his team is lucky to work under his leadership and mentorship. It is always an honor and privilege to work with Kevin. Marie Rezendes and Robert Baylis did a great job and we thank you for your hard work.
I always received good service at this bank
Great Bank! Awesome staff everyone is a pleasure to deal with . Highly recommend Bank Five for all your banking needs .
What a terrific experience. Ismael was tremendously efficient and helpful throughout our HEAT loan process, and Janice traveled to meet us in Woburn to facilitate our closing. Then, when we had to switch contractors, they handled the change graciously and redid the whole process without even a hint of reluctance about the inconvenience. Ismael led an exceptional customer service experience, we are very happy with Bank Five and will be repeat customers.