We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Jan 23
I have been completely satisfied with…
I have been completely satisfied with Bank 5 overall services. During my lifetime (75 yrs.) I’ve been a member of approximately 5 other banking institutions and none have met the. Level of service and satisfaction as Bank 5.
Severiano
Jan 23
They really pay attention for your…
They really pay attention for your needs and they really helpful
Ana sousa
Jan 22
Kudos to Swansea Branch
Excellent staff at the Swansea Branch. Jared is a true asset. They truly care about the customer and take the time to understand what is being asked. All employees go out of their way to make each transaction count.
Carlos
Jan 22
To the people at work for Bank 5
I’ve been with this bank since 1985. Best choice in my life your people are kind and very helpful no matter what trouble I get myself into there’s always somebody there to help me out. Thank you very much.
Kenneth Rego
Jan 22
Great Bank
I have used this bank for over 20 years, and I feel the bank personnel are always friendly and professional. I moved out of the state yet I kept this bank due to the way they treat me and always having my best interest in mind .
Michael Arruda
Jan 22
Using in Portugal
I was in Europe and had no issues using my cards and reviewing my purchases to confirm that there had been no unwarranted charges.
John
Jan 20
Always courteous and quick a pleasure…
Always courteous and quick a pleasure to do business with
Joyce
Jan 15
The ease of replacement of my debit…
The ease of replacement of my debit card. Everyone at this branch are always nice and helpful.
Deborah
Jan 15
Everyone is always friendly and…
Everyone is always friendly and helpful. I’ve never had a bad experience when visiting the branch. Thanks to everyone for all that you do!
John
Jan 15
Always a pleasure to go to president…
Always a pleasure to go to president avenue branch and somerset
Nancy Lavoie Crowther
Jan 14
Everyone was friendly and knowledgeable…
Everyone was friendly and knowledgeable about what we wanted. They took their time to explain everything.
Manuel
Jan 09
Always great to details with my…
Always great to details with my question and receiving a good answer
Ruy
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