Skip to Main Content Skip to Sitemap
masthead image

Testimonials

We care what our customers have to say.

Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We’re grateful for their words of praise, but we’re also committed to letting our customers say what’s really on their minds. We value all customer feedback, positive or negative, and use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island neighbors. Here are some of the BankFive reviews our customers have graciously taken the time to write. We love hearing what they have to say!
Depositors Insurance Fund
100%
deposit insurance. Ensure the safety of every penny!
Learn More
Rated 9 out of 10 based on 244 reviews. See some of the reviews here.
Sandra
October 11
Great
I love my local bank and the girls are like family!
Frank
October 05
Good service
Good service. Fair fees. Easy access in the surrounding communities.
Linda
October 04
Customer centered banking
Customer centered banking - a wonderful surprise when I opened my accounts after moving from another state.
Joe B.
October 04
BankFive really goes out of their way …
BankFive really goes out of their way to help their customers! Outstanding service - highly recommend!
Rhonda
September 25
Bank five on your side
Never an issue, customer service in person and on the phone is top notch. Excellent on-line banking appl, plenty of locations. I feel like this bank is on my side and has my back! Satisfied customer, Rhonda D
Tracy
September 21
Great customer service
Great customer service, helpful staff and excellent products.
Wendy
September 19
My family and I all bank with Bankfive …
My family and I all bank with Bankfive and have for many years. Great customer service, the tellers and management have helped us with everything from foreign currency exchange to collateral loans. Our granddaughter has a Nickles account and loves to bring in her coin jar!
Me
September 18
My only issue is not having …
My only issue is not having compatibility with Samsung pay. I love using this service to pay for things as it gives me more Rewards but Bank five isn't affiliated so I can't get any extra Rewards
Kristen
September 18
Great customer service!
Great customer service!
Susan
September 18
I am a proud customer of bankfive
I am a proud customer of bankfive
Liz
September 18
Great Customer Service
Great Customer Service. Excellent banking online.
Lorraine
September 10
We love the service provided to us by …
We love the service provided to us by BankFive!! In the many years we have entrusted them with our banking they continually go above and beyond!! We love our local bank!!
Roy
September 09
Always helpful with any problems 👍
Always helpful with any problems 👍
Zelma
September 07
All employees are courteous and …kudos
All employees are courteous and professional
Joyce
September 05
The staff at Bank Five is very helpful.
The staff at Bank Five is very helpful.
Jerry Jana
August 29
Great bank excellent service.
Great bank excellent service.
Jennifer
August 29
Always had a positive banking …
Always had a positive banking experience with Bank Five. Courteous professional bankers.
Ronald
August 28
I've had nothing but a good experience …
I've had nothing but a good experience with your staff and appreciate your presence in our community.
Michelle
August 28
My experience with BankFive has been …
My experience with BankFive has been exceptional. I was born and raised in Fall River, MA. I have moved to New York, North Carolina and now reside in Florida. I have never changed my bank and have no intention of doing so.100% satisfied.
Cynthia
August 28
I am absolutely 100% pleased with …
I am absolutely 100% pleased with bankfive.
Community Banking Resources
Learn more about our history, mission, community involvement, and charitable giving.