Great experience, service was outstanding.
We've used BankFive for several mortgage/home equity transactions. Each time, the process proceeded without a hitch. Excellent follow up and service from Michelle, our account representative. The automation/technology and superior customer service on BankFive's part made our part of the effort easy peasy!
I worked with Elizabeth Tetzner and am a fellow industry professional. Elizabeth and BankFive are far and away best in class for knowledge, service and especially rates and products. I couldn't be happier!
Monica Botelho helped me with a home refinance. Very helpful and available! Would definitely recommend if you’re considering a home refinance.
Lisa Cleary was fantastic to deal with at Bank V. After my dad passed, she was instrumental in helping me to understand his accounts and how to handle them.
Please give her five stars!
When I first started to plan for a home purchase over a year ago, I was introduced to Monica at BankFive. I am so grateful that I was. Her help during our recent home purchase was truly amazing. I can't recommend her highly enough to anyone in need of a mortgage. She's fantastic, knowledgeable, trustworthy and dedicated to her customers. She was always available to answer any question, no matter the day or time. She made this entire process so much easier and I am grateful for her work.
Everything was smooth and went well one of the better closings that I’ve ever had
Very good treatment of customer.
It is an excellent bank, fantastic Banker Tucker Stevens who managed to get us HELOC on a relatively short notice. Very professional approach, highly recommend to anyone looking for home equity loan
BankFive was efficient and professional. I would recommend them to anyone purchasing a home.
I can safely entrust my finances. Competent staff, knowledgeable and helpful in many matters.
Bank five blows all other financial institutions out-of the water. The customer service is unmatched. I highly recommend bank five to all. The Bristol RI location is phenomenal. They are the nicest people and on the ball at all times. The fraud detection debt. has saved me more than once. In this day and age, you cannot be too careful and knowing I have Bankfive on my team gives me true peace of mind.
Worked with Monica for my home refinance. She was knowledgable, prompt, and worked hard for me. Everything went totally smoothly.
Very friendly and helpful
Painless process, all requirements clear and concise. Would recommend
I refinanced my mortgage with BankFive to take advantage of their low interest rates. I worked with Monica Botelho on the application. She was very easy to work with and answered all of my questions promptly (I have lots of questions). I highly recommend Monica and BankFive to anyone looking for a mortgage.
I opened a new free checking account at Bank Five as I am new to the area. They have numerous locations near me. It was quick, easy and very friendly. I signed up for online banking, ordered a debit card and tried the mobile image deposit. I am extremely satisfied with my experience with Bank Five. Thanks
Kevin McGoff and team are excellent to deal with and process was quick and efficient! I will highly recommend.
Claudette and Lindsay Vickery led a team to one of the best and fastest mortgage acquisitions I've ever experienced.
Recently, we refinanced our mortgage with Bank 5, after being referred to Jim Hanewich, our loan officer. This was our first experience with Bank 5 and we're happy to report that our experience was very positive. Jim Hanewich is experienced and knowledgeable and explained the process every step of the way. He explained our options regarding mortgage rates, terms and whether to choose a 15, 20 or 30 year mortgage. We ended up choosing a 15 year mortgage at a great interest rate and Jim really made it happen for us. We would not hesitate to recommend Jim. Thank you Jim and Bank 5!