Help was prompt. Spoke clearly and was easy to understand. Resolved issues quickly

Person looked up and verified what i was looking for. Later that day she called me and verified another transaction I was looking for. She was great and showed great communication.

Great customer service!

Everyone was extremely helpful with my needs. The service was great

Nice to work with

Love the people at the Fairhaven office Elizabeth and Irene they are very knowledgeable and care. I would highly recommend this bank.

Bank teller was very polite took care of my banking with a great smile and said thank you at end of transaction great service

Everyone is pleasant and helpful

I’ve been doing business with Bank 5 since they were 5cents savings bank and always been very satisfied with their great customer service.

I always have a great experience at the flint branch. Branch manager Nicole is always extremely helpful and kind whenever me or my family have any banking needs. For this transaction in branch, Gilda was more than amazing, always greeting me with a warm smile. Renee and Dan have also been a pleasure to work with in branch as well. Never a bad experience at the flint!

I always found the tellers helpful friendly and polite. The lobby is always immaculate and bright !

BankFive has always been great. Especially with fraud protection. Wouldn’t go anywhere else.

lots of locations and great employees

They go out of the way to help you and make you feel like your family

The manager was very helpful in answering my questions

Pleasant atmosphere. Pleasant ataff.

This review is specifically for MITCHELL SANTOS, Bank 5 Branch Ambassador, Officer. Mitchell has provided 10 star service to our organization. Over the past year we have had to implement numerous account changes including - new accounts, closing accounts, changing signatories, Electronic transfers to other companies, etc. Mitchell, has provided amazing service. - Exceptionally Easy to work with - Expedient at implementing bank 5 processes, for us as needed. - Explains signing, etc documentation clearly and simply - Always very accomodating to set up f2f meetings as needed. - Calls back quickly for questions etc. I can't imagine accomplishing all that we have at B5 over the past year without Mitchell's help. Best Regards Leonard - TBE/TBEC, Board Treasurer

I came to Bank Five hoping to get a line of credit on my personal home. I met with Alycia Clark she was not only extremely professional, friendly and incredibly knowledgeable I feel she went above and beyond to help me with the loan application along with organizing/copy all my paperwork needed for this loan. I feel she is an absolute asset to your bank.

Everyone was very helpful

Banking online was great. Went to the branch in Fall River Saturday and Mary was great.