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Testimonials

We care what our customers have to say.

Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We’re grateful for their words of praise, but we’re also committed to letting our customers say what’s really on their minds. We value all customer feedback, positive or negative, and use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island neighbors. Here are some of the BankFive reviews our customers have graciously taken the time to write. We love hearing what they have to say!
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Trustpilot
Rated 9 out of 10 based on 747 reviews. See some of the reviews here.
Kerrie
Trustpilot
August 21
Bank 5 Dartmouth has been so kind &…
Bank 5 Dartmouth has been so kind & helpful to our school PTO. We love the hometown feel with the bank staff & the banks willingness to go above & beyond to make our banking easier. Thank you!
David G Pritchard
Trustpilot
August 21
Good people with whom to do business!
Good people with whom to do business!
Rhonda
Trustpilot
August 21
Very knowledgeable in questions and…
Very knowledgeable in questions and concerns I had.
Jason
Trustpilot
August 20
Great work by Jeff Sanson and his team
Great work by Jeff Sanson and his team. Thank you all for your diligence and willingness to help. Jay
Alison
Trustpilot
August 20
Bank Awesome
Best customer service for more reasons than I have room to list. Always helpful. Always kind. Always a very personal experience. I’ll never bank anywhere else.
Brian
Trustpilot
August 20
Excellent customer service
Excellent customer service. The loan process was seamless and worry free. Everyone I came in contact with was helpful, courteous and professional.
Tracy
Trustpilot
August 20
Home Equity Loan
Stephanie was great. Got it done and got it done quickly.
Patricia
Trustpilot
August 20
Thought I lost my debit card
Thought I lost my debit card. So called. Cancelled card immediately. Went to branch on Monday to order new card.
Douglas Nunes
Trustpilot
August 20
Always have had a pleasant experience…
Always have had a pleasant experience here. Very nice people!
Earl
Trustpilot
August 20
Everyone at the Faunce Corner Rd…
Everyone at the Faunce Corner Rd Dartmouth MA Branch are helpful, polite and knowledgeable, the hours are most convenient. Would recommend BankFive to anyone who wants hassle free banking.
Gerard
Trustpilot
August 20
Jared is the best
Jared is the best. He resolved my issues quickly and efficiently. He is a credit to himself as well as you company. Jerry Bernier.
Antoinette
Trustpilot
August 19
The bank was easy to get to
The bank was easy to get to. The workers were extremely friendly. The transaction was very quick and simple. Love Bank Five and will recommend to all my friends.
Gloria
Trustpilot
August 17
Great thank
Great thanks
Chrystal
Trustpilot
August 15
Always there to help when I call with a…
Always there to help when I call with a question about my account.
VF
Trustpilot
August 14
Bank Five great all around
My experience with Bank Five has been all positive. All staff have been friendly, helpful, and professional.
Bentley
Trustpilot
August 14
Long Time Account Holders
We have been with Bank Five for both our personal and business accounts for over 40 years. We would not even consider going with anyone else. They have always met our needs and have been excellent in resolving any issues,
Cindy
Trustpilot
August 14
Great staff
The staff is always nice and willing to answer any questions you might have.
Beatrice
Trustpilot
August 13
You were responsive
You were responsive, fast and very accommodating and offered the best interest rates.
Lori
Trustpilot
August 13
I have been with Bank 5 forever and…
I have been with Bank 5 forever and trust them.
Celeste
Trustpilot
August 13
Top Bank
Excellent Customer Service!
Gary
Trustpilot
August 13
Thanks you for all the help. I appreciate it.
Thanks you for all the help.
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