Jul 15
Great service đź‘Ź
Roula
Jul 07
The Swansea Branch ROCKS! The new staff - within the past year - truly goes above and beyond. They are friendly, efficient, kind, and helpful. As a business with daily deposits, it makes such a difference to us to have their level of care. We are deeply appreciative!
Michelle
Jul 06
Jared Smith, has been our go to person at the branch. I am glad to see that with all the changes that have been made over the years Jared is a corner stone in bank five. His knowledge and willingness to help is second to none.
Joe R.
Jul 03
took care of my problem,Jared is the best!
Joseph
Jun 05
Met with Jared in Swansea was very happy with service
Kenneth
Jun 04
Sara Pavao in the Swansea branch made the process of opening a new account with Bank5 very easy. We are returning customers and she was able to update our information and get the new account opened in less than 20 minutes, while being friendly, courteous and informative. We had one small issue with the online backing activation and with 1 phone call to her the following day she had it fixed in minutes. Excellent service and excellent face for Bank5.
Chad R.
Jun 03
Sara Pavao is so kind and welcoming she made my experience so enjoyable
Abbigayl Rose
May 29
As always, I received excellent service
Christine
May 29
Friendly and efficient service.
Al
May 20
The staff is friendly efficient and always courteous. I am a true believer in good customer service and that is important.
I also was in banking for 45 years and will continue banking with bankfive
Lomelia Borges
May 07
The staff at the Swansea bank 5 is always so pleasurable. They still belive in customer service and it shows¡
Kelly
May 02
No waiting time. ATM was on the inside which I wanted to use but was my first time at the Swansea branch girls were very nice to tell me where it was.
KP
Apr 30
My meeting with Sarah at the Swansea Branch Office was pleasant and very helpful. I appreciated the fact that Sarah had contacted me by phone ahead of time to review options regarding my maturing CDs.
James
Apr 24
Gracious help.
Andrea
Apr 17
No delays answering the call, issue was resolved and great customer service
Najwa
Apr 16
I went through BankFive for the Energy Saver Home Loan Program MA is offering for low to moderate income home owners. The BankFive end of things was super easy! They have an app that works great and makes loan payments simple, too. Everyone at BankFive has answered questions in a timely fashion and been helpful throughout the process, which is new for everyone right now.
Emily Eh
Apr 13
Linda was very professional and knew exactly how to solve my question.
T. C.
Apr 06
I've experienced what many large and small banks have to offer, and absolutely none of them compare with BankFive!
Patrick
Apr 02
Sara Pavao was really pleasant to deal with. She was very knowledgeable and helpful to us.
Christine
Apr 02
Every process was quick and efficient. Innovative CD product "Add-on CD" which allows deposits in the CD at the same rate.
Dennis
