Apr 11
The tellers are all very helpful and pleasant. They have come to know their customers and greet them by name. They are terrific!
Bernadette Sabra
Apr 03
Doreen is the best! Always very attentive to her customers and she is super knowledgable!
Austin
Apr 03
We had to close our account due to a fraud occurrence. The Assistant Manager at the Somerset Branch was most helpful and knowledgeable in resolving this very trying situation. Along with opening a new account she also notified Social Security Administration of the change.
Benvinda O'Leary
Mar 29
I was very impressed by the overall experience. I felt very at home during my experience which is very important to me
Donna Jean
Mar 27
Stopped in the bank yesterday (3/26/25)to renew a CD and as usual my go to gal ( Donna Aguiar) earned a “W” . The “W” is for WONDERFUL. She has been helping us for a few years to find a good rate and a good term . Thank you Donna, Russ and Pat
Russell
Mar 27
Knowledgeable people with great dispositions. Works every time in life. :-)
Edward N Layne
Mar 21
Friendly service
Phyllis
Mar 21
Great people and bank to do your business with.
Antonio
Mar 19
I have been a customer with Bank 5 since 1992, I have always received very good service.
Susan
Feb 26
They are all friendly, knowledgeable and polite
Jack
Feb 22
Very professional, fast service and I got bag of chocolate s.
pat
Feb 19
Easy to do business with.
Richard
Feb 13
no issues, good bank to deal with
Marc
Feb 06
I have been with Bank 5. For many years. I went to the Summer set branch for the second time. When I went up to the teller she addressed me as Mrs. Resendes. I was shocked I only had met her once and she remembered me. I was impressed with Renée and she was very kind and helped me with a smile. I was impressed with a memory. I was taking out my license to prove who I was. There was no need because of a memory of me and my name. That is why my experience was so great.
M Zelia
Feb 06
It’s nice to walk in the Somerset branch and everyone knows you by name. Very personable, helpful service.
Paula Raposa
Jan 31
After 20 years in business, this is the first time I have ever written a review for a financial institution.
We moved our small business checking account to BankFive last year, after numerous problems with another institution. The result has been more efficient processes for administrative and bookkeeping staff, and the ability to easily transfer funds between our interest-bearing money market and checking accounts, have been game changers. Donna and the team at the Somerset branch provide a stupendous level of customer service and we couldn't be happier!
The Forum on Education Abroad
Jan 23
The employees are kind and friendly
Leonisa
Jan 18
👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽👍🏽
Danny
Jan 17
I absolutely love the Somerset branch of Bank 5. There is never a day (usually 2/3 week) that the service is outstanding. When someone is busy, always another bank employee will step in and take care of my business.
Additionally, I love the personal approach by identifying me by my first name.
Don't know what your paying these folks but I can tell you they are worth there weight in gold. Love them all from managers to the teller line including the drive-thru.
Stephen
Jan 10
Very friendly staff.. knowledgeable for the most part !!
Kinan
