In May 2010, Golden State Bridge, an engineering and construction company based in Martinez, Calif., was robbed of more than $125,000 when cybercriminals hacked into its bank account. The hackers made two automated clearinghouse batch transactions with the office manager’s user name and password, routing stolen money to eight other banks across the country. Ann Talbot, Golden State’s chief financial officer, learned later that the office manager had violated policy by visiting a social networking site, which the company believed was how her computer was infected with malicious software, or “malware,” that antivirus software did not detect. A California escrow firm was forced to take out a high-cost loan to pay back $465,000 that was stolen when hackers hijacked the company’s online bank account. Computer criminals broke into the network of Redondo Beach-based Village View Escrow, Inc. and sent 26 consecutive wire transfers to 20 individuals around the world who had no legitimate business with the firm. Owner Michelle Marisco said her financial institution at the time, Professional Business Bank of Pasadena, California, normally notified her by e-mail each time a new wire was sent out of the company’s escrow account. However, the attackers apparently disabled that feature before initiating the fraudulent wires. What to do if your business is victimized by CATO: