Our Mortgage rep, Michael Mendonca, was focused, communicative, responsive and polite. He had a keen awareness of my anxieties and also of my goals. Bank5 was rather helpful and generous when our sellers missed the closing date because they had defective title. Bank5 extended our rate lock without additional fees, and we managed to close just 3 days past the original rate expiration. I already referred a friend, and will not hesitate to refer Michael and Bank5 at any opportunity.
K J Warren RI
The process was very simple. working with everyone was a pleasure, from beginning to end this by far the easiest mortgage my wife and I have done. Thank you.
Seamless transaction. Frequent status updates helped us to know exactly where we were in the process and what documentation was outstanding at any given time. Immediate feedback, whenever questions were posed of them. Very impressed with the quality of service and the mortgage product.