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Mike was knowledgeable and easy to work with. Smooth sailing all the way!
Bank Five was the best to work with on my recent mortgage. I've bought and sold and refinanced many times over, but this had to be the easiest group of people to work with.
The Bank 5 team, and John DeMatos and Yubetzy Vega, in particular, were very professional and incredibly helpful throughout the process. Things went very smoothly and I could not have asked for a less stressful mortgage process!
I found them while looking for a Mass Save loan for a new furnace, and ended up refinancing a HELOC too. Both transactions we're incredibly smooth and hassle free. Everyone was a pleasure to work with and the rates are great too!
Arthur and Yubetzy were so helpful during our recent refinance. I would not hesitate to recommend them for your mortgage needs.
Very professional and client based.
My first experience with Bank5 was with a no-interest HEAT Loan sponsored by MASSAVE and the Utilities companies in Massachusetts. The online application process was simple and straightforward with a minimum of unnecessary paperwork. Turnaround was fairly quick.
I've since applied for a HELOC to replace my existing one with another bank and, while it's more complicated because of the nature of it, has been fairly straightforward also.
Everyone treated me as a valued customer right from the start.
Very helpful and responsive to my questions about the home buying process.
We have two loans with Bank Five and each experience was a joy. We were approved quickly and each closing was painless. They didn't take much time out of our mornings. We had our young children with us at each closing, and the staff made sure the kids felt welcome and like they were part of the experience. We choose Bank Five for the second loan because of our positive experience with the first. I would recommend them to anyone.
loan process went well