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I found them while looking for a Mass Save loan for a new furnace, and ended up refinancing a HELOC too. Both transactions we're incredibly smooth and hassle free. Everyone was a pleasure to work with and the rates are great too!
Arthur and Yubetzy were so helpful during our recent refinance. I would not hesitate to recommend them for your mortgage needs.
Very professional and client based.
My first experience with Bank5 was with a no-interest HEAT Loan sponsored by MASSAVE and the Utilities companies in Massachusetts. The online application process was simple and straightforward with a minimum of unnecessary paperwork. Turnaround was fairly quick.
I've since applied for a HELOC to replace my existing one with another bank and, while it's more complicated because of the nature of it, has been fairly straightforward also.
Everyone treated me as a valued customer right from the start.
Very helpful and responsive to my questions about the home buying process.
We have two loans with Bank Five and each experience was a joy. We were approved quickly and each closing was painless. They didn't take much time out of our mornings. We had our young children with us at each closing, and the staff made sure the kids felt welcome and like they were part of the experience. We choose Bank Five for the second loan because of our positive experience with the first. I would recommend them to anyone.
loan process went well