Very knowledgeable and helpful. Was able to assist me without having me return to the bank.
Overall my experience was very pleasant, especially with all the restictions and concerns with Covid-19, Miss Martin was very courteous and informative about banking and assured me that her branch and the Bank5 as a whole were taking all necessary steps to keep customers and employees safe!
Always a good Experience when we go to this Branch.
I have completed three transactions with Bank Five within less than a year. Each transaction was smoother than expected, especially, the ones closed during COVID-19. Elizabeth Tetzner is quite knowledgeable on mortgage products and her service turnaround was timely. She provided clear explanations to my questions, which made it easier for me to make final decisions. I must mention also that the team of people who worked on my mortgage products, also played a role in making sure all my closings were timely.
Bank Five's mortgage rates are unbelievable, compared to many others I shopped. Looking forward to expanding my real estate portfolio and building a stronger relationship with Bank Five. Thank you for your timely service.
Janice Martin couldnt have been more informative, helpful as well as pleasant!!!
She spent as much time as required, and I did not feel rushed. My first experience with Bank 5 was fantastic, I couldn't be happier !!!
I recently applied for an equity loan and worked closely with Janice Martin where she patiently answered all of my many questions and guided me through the process. She and her staff have always been very helpful. I've been a customer for several years and would never consider moving my business to another bank.
I’ve had bank five for many years!
Love the express bank and the bank on north main st in Fall River! Maria at the north main st branch is very nice. They all are nice! I mention maria because I’ve seen her for years at bank five.
I can’t say enough good things about them.
The only thing that’s been a disappointment is the recent upgrade in the bank five app. It’s a downgrade and very messy.
I’ve already expressed my concerns and waiting on a change.
As a first time home buyer, I was new to the home loan application process. Bank five’s loan program was the best choice I could have made. My loan officer Elizabeth was so helpful throughout the process and was able to get everything done quickly and efficiently, including getting me the best loan rate. The website is very easy to use which made buying a home during a pandemic easier. I would recommend Bank Five to anyone looking to buy a home.
I truly love this bank. Any location I have ever been to has been wonderful. Your staff is always so welcoming and happy to give any information I ask about. I feel that it is due to your bank that I have been able to take hold of my finances. Thank you everyone at Bank5 you are awesome!!!
The people are great