I have had the pleasure of working with Michelle twice now for mortgage refinancing. She is professional, informative, and guided me through the ( sometimes) very confusing process with efficiency, attentiveness, and outstanding customer service, She was always accessible for questions and keeping me informed of all steps along the way. She is a true asset to Bank 5 and I highly recommend Michelle for any mortgage needs.
I had several accounts to go over to make some necessary changes. Janice Martin was very patient and very helpful in advising and making those changes for me.
This process was so easy. Janice Martin at the North Main Street branch was awesome. When she couldn’t get back to me she would have Lucy respond.
The whole experience was quick and easy. I can’t thank enough.
My entire experience was great. My options were thoroughly explained, I was kept informed and up to date. All my questions were answered.
I could not ask for more professionalism. The loan was processed in a very timely manner. Even my emails were responded to very quickly ( even when Janice, my Bank 5 loan person, was out of the office.)
I absolutely would recommend Bank 5 and the staff to anyone. In fact, I have recommended my daughter, who is buying her first home, use Bank 5 for her mortgage.
north end branch employees are the best
Love Janice and Maria and all the girls at the north end branch
They are all awesome!! Please thank them for me for the excellent service as always!!
excellent service very courteous and friendly
Great job. I am treated as if I am a friend. The Branch on North Main Street ( Shaws Plaza) is the best.
Wonderful, courteous and expeditious service. My bank for almost forty years.
Been going to this bank for years... very professional... very welcoming.... wonderful crew.... love Bank 5