We care what our customers have to say.
Our positive impact on the community and our personalized, friendly service is reflected in the feedback we receive from our customers. We're grateful for their words of praise, but we're also committed to letting them say what's really on their minds. We value all customer feedback - positive or negative - and we use it each day to become a better bank, and reach our goals of lifting up our Massachusetts and Rhode Island communities. Here are some of the BankFive reviews our customers have graciously taken the time to write.
And don't forget to leave your own review!
Apr 24
Limenia Brito was excellent
Limenia Brito was excellent ! She was very helpful through out family emergency we encountered, I would definitely recommend her !
Gregory Halle
Apr 24
Luminosity Brito
Luminosity Brito, was extremely helpful, polite, and a pleasure to work with. Kevin
Kevin
Apr 23
Luke Lehman
Luke Lehman was wonderful to deal with from start to finish of the loan process. He went out of his way to be helpful, and follow up with us every step of the way.
Alicia
Apr 22
Easy transition to a new bank
Melissa Vincent was very helpful and knowledgeable in opening up my new accounts, answering any questions I may have had. Wasn’t rushed.
Russell
Apr 18
Always easy to work with Bank 5
Always easy to work with Bank 5. Friendly, and make the process easy.
Sara
Apr 17
Excellent customer service like always
The best customer service with a smile like always. All the employees are wonderful and make me feel welcome every time I walk in
Muhammad
Apr 17
Everyone at BankFive is just wonderful
Everyone at BankFive is just wonderful. They were very helpful to us. They were polite and courteous and very professional. It was like a breath of fresh air!
Penny Souza
Apr 17
Bill Vickery is the best
Every customer-facing business that aspires to succeed needs employees who place the client first. Nobody does that better than Bill Vickery. He's been handling my banking needs for over a decade, and he does so with a high degree of personal attention that is becoming increasingly rare. Thank you, Bill!
Robert Gaumont
Apr 17
The crew
There are a lot of good things to say about the Bank 5 of Bristol. The women that work there Nancy, Paula, and Alicia are good people. They always answer your questions. They’ll also do the best they can for you. I am very happy with Bank 5 oh yeah, and there is another woman that works there but I forgot her name sorry.
Robert
Apr 17
Customer service was able to reset my…
Customer service was able to reset my sign in online I was able to access my account.
Dorothy
Apr 16
Great customer service
Great customer service. Especially Fran Oliveira! She’s the best. Love the small bank feel even though they’re not a small bank.
Trina Bigham
Apr 16
The staff is always friendly and…
The staff is always friendly and professional making you feel comfortable. And my issues are always handled without any drama. All my experiences have been great and I recommend Bank 5 to anyone
David
Apr 16
Great customer service and attention to…
Great customer service and attention to my banking needs!
Kent
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